Terms Of Use

Welcome to OGHA. By accessing our website and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. Introduction

This website is owned and operated by OGHA. Throughout the website, the terms “we”, “us”, “our”, and “OGHA” refer to the brand and business operating this website.

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

2. Product Information

We strive to ensure that all product details, descriptions, images, and pricing are accurate. However:

  • Slight variations in colour may occur due to screen settings and photography.
  • Handcrafted or detailed garments may have minor irregularities that are part of the design aesthetic.
  • Product availability is subject to change without notice.
  • OGHA reserves the right to discontinue any product at any time.

3. Pricing & Payments

  • All prices are listed in INR (₹).
  • Prices are subject to change without prior notice.
  • Payments must be completed at the time of placing the order through our approved payment gateways.
  • In case of payment failure, the order will not be processed.
  • We reserve the right to refuse or cancel any order if fraudulent or unauthorised activity is suspected.

4. Orders

Once an order is placed, you will receive an order confirmation via email or SMS.

OGHA reserves the right to:

  • cancel or refuse any order,
  • limit quantities purchased,
  • or refuse service to anyone at our discretion.

If your order is cancelled after payment has been processed, the applicable refund amount will be initiated to your original payment method.

5. Shipping & Delivery

We aim to dispatch all orders within the timelines mentioned on the website.

Delivery timelines may vary depending on:

  • shipping location,
  • courier availability,
  • public holidays,
  • weather conditions,
  • or unforeseen delays.

OGHA shall not be held responsible for delays caused by courier partners or circumstances beyond our control. Customers are responsible for providing accurate shipping information.

6. Returns, Exchanges & Refunds

Returns and exchanges are accepted only as per our Return & Exchange Policy.

To be eligible:

  • products must be unused and unwashed,
  • tags must remain intact,
  • and requests must be raised within the specified timeline.

Certain items such as customised products, discounted items, or sale purchases may not be eligible for return or exchange. Refunds, where applicable, will be processed within the standard timeline mentioned in the policy.

7. Intellectual Property

All content on this website including logos, product designs, images, graphics, text, branding, and website content are the exclusive property of OGHA and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

By using this website, you agree not to:

  • violate any laws or regulations,
  • misuse the website,
  • upload harmful content,
  • interfere with website security,
  • or attempt unauthorised access to our systems.

9. Limitation of Liability

OGHA shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of the website, inability to use the website, delays, errors, or product usage. Our maximum liability shall be limited to the amount paid for the purchased product.

10. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and ensuring secure transactions.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in relation to the use of this website shall be subject to the jurisdiction of courts in Pune, Maharashtra.